When clicked, the Harmony Portal menu in the top left shows dynamic hyperlinks based upon your Harmony Firm's subscription entitlements, your person permissions throughout the Harmony Group, plus the page that you are at the moment on.
To Log off, click the disclosure triangle next to your title and select Logout. You can be returned towards the Harmony login webpage.
This macro recording system will save you a large number of time on repetitive duties. You should use the Macro Recorder to automate ANY activity in ANY windows application, record on-display tutorials.
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Studies by having an choice to export to Excel and CSV: resolution time, time of working day distribution, response speed, Kanban check out and all kinds of other. As well as a personalized report builder. Keep track of numerous buyer aid metrics, evaluate your agents effectiveness and many others.
When you are logged out as a consequence of inactivity, the Harmony Portal login site is exhibited using a URL that identifies The placement you were last accessing. After you log in all over again from that screen, you will be returned to a similar monitor and Firm you have been accessing whenever you ended up logged out.
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The crafted-in automation engine can cause specified steps in reaction to predefined method activities. Businesses can use it to produce all kinds of automation methods: from triggering basic SLA deadline alerts - to complicated duties like developing State-of-the-art chatbots.
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Just in case you have dropped your password, use the "forgot password" url below the shape, enter your email and reset your password.
If the playback is concluded I can hit "Engage in yet again" to Participate in the macro again or hit "stop" to return to the most crucial window.
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